Unplanned Outage: Print Publisher

Incident Report for Xyleme

Resolved

All services have been restored. We apologize for the service disruption.
Posted Jul 02, 2025 - 20:04 UTC

Monitoring

The Print Publisher service is restored. We are monitoring to ensure full restoration of services. Thank you for your patience. We're sorry for the inconvenience.
Posted Jul 02, 2025 - 19:21 UTC

Identified

We have identified the issue. We’re working hard to restore services as quickly as possible. Please continue to check the Status Page for the latest information. We have confirmed the issue is limited to US-hosted customers.
Posted Jul 02, 2025 - 18:58 UTC

Investigating

We are currently experiencing a service disruption limited to Print Publisher. Our engineering team is investigating the issue and working on restoring that service as quickly as possible. Please continue to check the Status Page for the latest information. We sincerely apologize for the inconvenience.
Posted Jul 02, 2025 - 18:48 UTC
This incident affected: Create - US Hosting (Print Publisher).