Update - It appears Chromium will release a fix for the image loading issue next week.
"Discussed with ikilpatrick offline, there is a fix in M125 but we will cherry pick it to M124 which will be included in next weeks release."
Apr 25, 2024 - 19:42 UTC
Update - Chromium has reproduced the issue and agreed it is a regression. They have assigned the ticket and made it priority P1 (p0-p3 with p0 being urgent).
This version of Chrome and Edge ( v124) has an issue with some of our CSS code. We load all the images on a page at once. You may have noticed how images fade in once the page is loaded. Our team has submitted the issue to Chrome, and we hope they can resolve it quickly.
Unfortunately, any solution from our side would require updating your output templates and republishing content to remove the image load behavior. That seems impractical at this point.
We have also reproduced the issue in newly published test content in Syndicate. However, given our testing and feedback from at least one customer, that is not common.
As a temporary solution, users can force the images to load by simply resizing their browser window.
We're sorry for the inconvenience. We'll continue to monitor the situation and update you as we know more.
Apr 19, 2024 - 18:40 UTC
Update - The issue appears to be limited to Preview and Review. Our testing on published content in Syndicate has yet to surface the problem there.
The team is continuing to explore the issue.
Apr 19, 2024 - 16:17 UTC
Investigating - Our QA team has just discovered the latest version of Chrome/Edge v.124 is having issues rendering some images. We strongly encourage you not to upgrade your browsers until we have had a chance to explore the issue in more detail.
We know this will be challenging for many of you, but we assure you our team is analyzing the situation now.
Apr 19, 2024 - 15:25 UTC
Resolved -
We have had no additional reports of issues. We sincerely apologize for the service disruption.
Apr 18, 19:02 UTC
Monitoring -
The Print Publisher server has been restarted and is working as expected now. We are monitoring to ensure the full restoration of services.
Apr 18, 14:35 UTC
Investigating -
We are currently experiencing a service disruption for Print Publisher on US-hosted customers. Our engineering team is investigating the issue and working on restoring services as quickly as possible. Please continue to check the Status Page for the latest information. We sincerely apologize for the inconvenience.
Apr 18, 14:10 UTC